Namebig (“we”, “our”, “us”) is a web hosting brand. Effective June 28, 2026, Namebig officially operates under BIG HOSTING SOLUTIONS LLC (Registration No. 0008105832), an Indian-owned, New Mexico (US) registered LLC located at 1012 Marquez Place, Ste. 106-B, Santa Fe, NM 87505. Namebig was originally established and operated under CloudNeuron Technologies LLP, registered in India in December 2022.
This Privacy Policy explains how we collect, use, store, and protect your data when you use our services. By using our website or hosting services, you consent to this Privacy Policy.
1. Information We Collect
We collect information directly provided by you during signup and service usage, including but not limited to:
- Name
- Email address
- Phone number (if provided)
- Billing information or payment data (processed securely by our payment gateways)
- Login logs, IP address, and browser type
- Domain names added to your account
- Support ticket communication
We do not sell or trade your personal information with third parties.
2. Payment and Billing Data
We do not store full credit card numbers or bank details on our servers. All payments are processed securely via integrated payment gateways that comply with industry standard security and encryption protocols.
3. Cookies
We use cookies for:
- Login session management
- Fraud prevention
- Analytics and performance insights
You may disable cookies in your browser settings, but doing so may break dashboard and account functionality.
4. Email Usage
We may send service-related emails such as:
- Activation notices
- Invoices and billing reminders
- Account alerts
- Service maintenance notifications
We do not send promotional spam. Marketing emails, if any are introduced, will always include an unsubscribe link.
5. Data Storage & Security
Your data is stored on secured hosting infrastructure. We implement multi-layered protection including firewalls, automated malware scanning, and DDoS mitigation. However, no internet-facing system is 100% immune to all risks.
6. Third-Party Services
We may use trusted third-party systems for:
- Content Delivery Networks (CDN)
- Anycast DNS infrastructure
- SSL certificate issuance
- Payment processing
- Platform analytics
These services only receive the specific data necessary to perform their operational functions.
7. Law & Compliance
We comply with valid legal requests and law enforcement demands. We may disclose data if required under legal obligation, court order, or national security requirements as governed under the laws of the United States, India, and international jurisdictions.
8. Changes to Policy
We may update this Privacy Policy periodically to reflect infrastructure or regulatory changes. Your continued use of our platform after updates are posted implies acceptance of the revised policy.
For any queries regarding your privacy, data handling, or data rights, please contact our support team